Now more than ever, you need to adapt to a rapidly changing world. In this webinar, you’ll learn the 8 stages of change and what you could do to manage typical barriers to change.

Key Outcomes:

• Learn the stages of change and strategies for each

• Anticipate and remove barriers that slow down change

• Set (or ask for) clear objectives and expectations

When you delegate tasks, do you share the big picture? Are you clear about the “what”--scope, deadlines, and deliverables, but unclear about the milestones, benefits, and results? In this session, we’ll discuss the challenges of delegation and steps you can take to create a successful partnership with your team. 

Key Outcomes:

• Identify ways to partner with and empower your team

• Build feedback loops 

• Deliver meaningful recognition

Helping staff adjust between remote and in-person learning requires pivots and adjustments. Since deadlines are still required, teamwork and effective communication is still mission critical.

Key Outcomes:

• Discuss the current state and what is working

• Recognize the key elements of effective communication

• Define what makes an effective team successful

Building resilience is one of the most important skills for leaders today. Both people and organizations build resilience in one of two ways. Either they go through difficult challenges and come back stronger, or they train for it. 

Key Outcomes:

• Clarity on the preparation required to be resilient before difficult situations arise. 

• Introduction to a framework to increase resilience and enable participants to make intentional choices in the moment. 

• Examination of relevance of the framework in remote work environment.

One of the greatest rewards as a manager is to be an effective leader providing support, motivation and leadership to your staff. Therefore, this workshop will provide additional ideas, strategies and resources to help support your team, ensuring continued success.

Key Outcomes:

• Identify best practices for engagement

• Analyze things that are working well and build upon gaps

• Design tools to build upon employee support and motivation

Do you get uncomfortable handling challenging or emotionally charged conversations? Instead of avoiding tense situations, would you like to learn proven techniques for getting the best results for all parties involved? In this interactive session, you will learn how:

Key Outcomes: 

• Develop clear goals for your conversation

• Prepare for a productive conversation

• Have healthy and respectful discussions

• Move from conversation to action

Consider for a moment what you dislike most in meetings…and what you like best.  Now imagine using that knowledge to lead your own productive meetings. How would you prepare, encourage participation, and handle difficult behaviors? This interactive and fun workshop will provide proven strategies to implement right away.

Key Outcomes:

• Create a preparation checklist for effective online and in-person meetings

• Identify methods to facilitate group decision-making and consensus

• Anticipate and address difficult behaviors

• Create a self-evaluation for continually improved meetings

During the past year, many teams have returned to the workplace, began using hybrid work arrangements, and are experiencing staff turnover. It’s easy to wonder, “How well do I know my team?”  Understanding each other’s work preferences, styles and strengths and contributions is an important part of creating and maintaining high levels of team effectiveness. This course will allow you to explore several ways to know and grow your team – virtually and in person.

Key Outcomes:

• Assess your own team's most recent changes, needs and opportunities

• Explore several approaches to getting to know your team

• Review a variety of resources for growing your team

• Measure your team's effectiveness on a short- and long-term basis

More than 3,000 studies prove that leaders with high emotional intelligence are more effective, make better decisions, and have greater career success. In this interactive session, you will learn how to boost your emotional intelligence by exploring the topics of self-awareness, self-regulation, motivation, empathy, and social skills. 

Key Outcomes:

• Assess your EI 

• Develop the 4 competencies of EI

• Manage emotional people and situations

• Demonstrate empathy

• Plan a relationship chat

How well do you deliver and receive feedback? How can you use feedback to improve your relationships, get your needs met, and grow your skills? In this interactive session, you will learn how to: 

Key Outcomes:

• Deliver specific, helpful, relevant feedback in a positive way

• Use a toolbelt of techniques for giving and receiving feedback

• Identify and address ineffective feedback

• Practice giving supportive and constructive feedback

How can you enhance teamwork when some workers are on campus while others work from home? In this workshop, you will share ways to increase efficiency and enhance collaboration within your teams. You will learn how to: 

Key Outcomes:

• Clarify and share norms, needs, expectations, goals, objectives, and performance standards

• Take advantage of virtual communication tools to ensure clear communication

• Build trust; nurture team camaraderie

• Seek feedback; keep adjusting and adapting to improve teamwork

Positive relationships at work are the key to career success. In this workshop, you will learn proven techniques for building strong professional relationships with your coworkers. Topics will include:  

Key Outcomes:

• Recognizing benefits to strong relationships

• Identifying trust-building and trust-busting behaviors

• Incorporating the five workplace love languages

• Creating an action plan to improve and nurture relationships at work

Your image can affect how others see you and can affect your chances for career success.  In this workshop, you’ll learn how to: 

Key Outcomes:

• Make others feel more included and valued

• Practice  proven strategies to deliver difficult messages with compassion and honesty

For introverts, conflict in the workplace can be especially intimidating. In this unique workshop, you will learn how to harness the strengths of introversion to navigate workplace conflicts with confidence and authenticity. Topics will include: 

Key Outcomes:

• Understanding the psychology behind conflict.

• Identifying and applying the communication strengths of introverts in conflict.

• Building self-awareness and emotional intelligence to handle conflicts better

Anger is a natural emotion often fueled by frustration.  When properly channeled, it can be used to break through barriers or create positive change. In this interactive workshop, you will learn how to: 

Key Outcomes:

• Debunk misconceptions about anger

• Identify situations that can lead to anger

• Pair words and actions to move from anger to problem solving

• Use seven tips to calm someone down

Is it best to “overcommunicate” ? Which strategies and techniques do you use to ensure effective communication among your team? In this session, you will share your best practices for communicating in a leadership role. You’ll also practice storytelling techniques to enhance your personal style.

Key Outcomes:

• Learn strategies that work for leaders, and that can work for you

• Practice simple storytelling techniques

The great gift of teamwork is the ability to collaborate, identify, and utilize the many gifts and talents of your team. Therefore, it is essential to foster and create a safe space enabling engagement where all contributions and individuals feel valued.

Key Outcomes:

• Recognize the importance of Emotional Intelligence when engaging with others

• Examine our own attitudes, regarding fostering a spirit of engagement  

• Develop an action plan of engagement moving forward

People with extroverted personalities are 25% more likely to land higher paying jobs. So, how can you thrive as an introvert in Western work culture? In this session we will uncover the benefits introverts bring to the workplace and how to utilize their strengths for a more cohesive work environment. Introverts- we aren't lonely, we're contemplative!

Key outcomes:

• Understand the differences between introverted and extroverted personalities

• Recognize the benefits of hiring introverts

• Create introvert friendly work environments

• How to thrive as an introvert in the workplace

How do you approach business decisions? What is a “good” reason? Mastering the ability to think critically and solve problems is an essential competency in today’s workplace. In this interactive session, you’ll explore ways to improve your critical thinking and problem solving skills.

Key Outcomes:

• Explore critical thinking methods: listen, probe, empty your bucket

• Follow a decision-making process

• Develop and evaluate solutions

• Structure better arguments to be more convincing

Many first-time supervisors face challenges they’ve never experienced before: internal doubts, difficulty letting go, a sense of isolation and hesitancy to ask questions. This session will help you identify resources within your team and tap into them in a way that builds confidence and camaraderie.

Key Outcomes:

• Assess challenges that new supervisors commonly experience

• Identify resources already available that tend to be overlooked

• Learn how to self-evaluate your progress for continued growth

According to a Harvard Business Review article, setting expectations that result in maximum performance is the single weakest skill of most executives. Learn and practice the six steps of expectation setting in this highly interactive session.

Key Outcomes:

• Distinguish expectations from assumptions

• Follow the 6-step model

• Avoid typical mistakes

Project Management is a critical skill to learn for professionals in all types of industries. In addition to "regular" job duties, managers, supervisors and team leaders are often expected to take on extra assignments- and to get that additional job done well, on budget, and on time. This highly interactive workshop introduces the nuts and bolts of project management. You will learn what project management means, the steps required to complete projects on time and on budget, techniques and tools for planning and tracking your project, and methods to keep the team focused and motivated.

“A leader leads by example, not by force.” – Sun Tzu

As the driving force of your team, you set the tone, create the vision, and encourage collaboration. In this interactive session, you will learn how to:

Key Outcomes:

• Set good examples for our team

• Create and maintain standards

• Encourage team members both personally and collectively

• Demonstrate resilience while managing uncertainty

Today’s employees want to be part of something bigger than themselves. Through coaching, leaders can create a sense of belonging and influence motivation within their teams. 

Key Outcomes:

• Plan for success: purpose, time, place, and desired outcomes

• Observe and evaluate before providing supportive or constructive feedback

• Use 4 proven methods to improve your interactions

Collaborative leaders know how develop team members to contribute toward team and organizational goals and value the ideas and opinions of others. This leads to more innovation, efficient processes, increased success and improved communication. This session will provide insights and practical tools for developing yourself as a collaborative leader.

Key Outcomes:

• Understand key leadership traits to creating a collaborative environment

• Explore seven ways to build collaborative leadership

• Learn how to listen and learn from your team members 

• Use online and in-person tools to solicit ideas and build consensus

First-time managers are faced with more demands than ever before. In this interactive workshop, you’ll share your leadership challenges as you learn how to navigate in your new role. Topics will include: 

Key Outcomes:

• Developing a leader’s mindset and overcoming obstacles

• Managing former coworkers

• Delegating tasks and motivating your team

• Creating a personal development plan

Today’s ever-changing workplace requires managers to have a keen understanding of employment laws and how to handle challenges they will face. In this workshop, you will learn how to:  

Key Outcomes:

• Avoid pitfalls when interviewing and hiring 

• Understand wage and hour laws

• Know what to do when an employee requests an accommodation

• Prevent harassment, discrimination, bullying, and retaliation

• Identify “legal landmines” and how to avoid them

Managers and their employees need to collaborate in setting meaningful goals, tracking progress against those goals, and evaluating performance. Connecting an employee’s work with organizational goals is the top driver of discretionary effort. In this workshop, you will learn how to:   

Key Outcomes:

• Develop SMART goals

• Conduct an interactive goal-setting discussion

• Clarify expectations, deliverables, and deadlines

• Document performance discussions

“Work smarter, not harder!” Strategic thinking and planning involves determining a direction and creating a blueprint for moving in that direction the best way possible. In this interactive workshop, you will learn how to: 

Key Outcomes:

• Understand the process: planning, executing, reporting, and refining

• Apply strategic thinking to analyze the current environment and desired outcomes

• Determine strategic objectives and key performance indicators (KPIs)

• Convert a strategic plan into a sequence of activities

What do you do with employees who are not meeting expectations? As a supervisor, you must be adept at handling performance issues and disciplining employees. The more you know about how to address and document actions, the less likely you will be involved in legal issues. In this interactive session, you will learn how to: 

Key Outcomes:

• Set specific objectives and expectations so employees know how to correct problems

• Collect and document accurate facts to use in decision making

• Offer solutions to help employees stay on track

• Inform employees of consequences if objectives and expectations are not met

• Avoid common pitfalls and potential legal problems